Privacy Policy

Last updated: 2026-03-28

Introduction

Grove Spark Electrical Services ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully. By accessing or using our website, you agree to the terms outlined herein.

Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us, request a quote, or engage our electrical services. This information may include your name, email address, phone number, physical address, and details about the electrical work you require. We also collect non-personal information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

We use the information we collect to provide and improve our electrical services, respond to your enquiries and service requests, communicate with you about appointments and project updates, send you relevant information about our services (with your consent), comply with legal obligations, and protect against fraudulent or unauthorised activity.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. We may also disclose your information when required by law, to enforce our site policies, or to protect our or others' rights, property, or safety.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of the website may become inaccessible or not function properly.

Third-Party Links

Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights

Under applicable Australian privacy laws, you have the right to access personal information we hold about you, request correction of inaccurate information, request deletion of your personal information (subject to legal obligations), and opt out of marketing communications at any time. To exercise any of these rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Grove Spark Electrical Services
Unit 5/1 Talavera Rd, Macquarie Park NSW 2113
Phone: 0484 301 155
Website: www.grovespark.com.au